Introducing JEAN MIMI!✨
We offer a wide range of products that cater to all your needs and desires, from must-have gadgets to helping hands. Our mission is to make shopping simple and enjoyable, while bringing positivity and hope to your life.
Over 10,000+ Satisfied Customers
100% Money-Back Guarantee
Although we have already served thousands of satisfied customers, we understand that trying out a new product can sometimes be overwhelming as people tend to resist change. That's why we at JEAN MIMI™ offer a 14-day money-back guarantee for all our products. So, you can shop with confidence and peace of mind knowing that you have nothing to lose.
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Quality products selected with love
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Over 10,000+ Satisfied Customers
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Free Shipping For All Products
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24/7 Premium Customer Support
Frequently Asked Questions? 🤔
✚ How long does the processing time take?
All orders will be processed after receipt of payment within 1-2 business days and handed over to the shipping service provider. Once the order has been shipped, you will receive a tracking code in your email that you can use to track your order.
✚ How long does the shipping take?
Our delivery time is a maximum of 5-8 business days for most orders depending on the destination country, however the delivery speed may vary as we have no control over how quickly the various delivery services deliver your goods. Please make sure that all information regarding the delivery address is correct. If information is incorrect or missing, we may contact you to correct the delivery information. contact you to update the delivery information, which may lead to delays in the order may be delayed.
✚ How much are the shipping costs?
Shipping is free of charge for you.
✚ Can I have delivery to a packing station?
Unfortunately, we cannot deliver to a packing station. Please have your order delivered to a regular home address. We ask for your understanding!
✚ Is there a tracking code?
Yes, you have the possibility to track your order. You will receive a shipping confirmation email from us as soon as your product has been shipped. In it you will find a tracking link for your order.
✚ Why have I not received an order confirmation?
It can happen from time to time that the mail got lost in your spam folder, check to see if your order confirmation email is there. If it is not there either, please contact our support team immediately.
Please use the following e-mail: info@jeanmimi.de
✚ How can I return my order?
All products can be exchanged or returned up to 14 days after purchase. To initiate this, you can simply contact us by email.
✚ Why doesn't the shipment information update?
Please note that the shipment information will be displayed in the system only after a few days after receiving the shipment numbers. You don't need to worry, because your shipment number is correct and will update by the end of the week / beginning of next week.
✚ Can I cancel my order afterwards?
The ordering process at JEAN MIMI is automated to ship the products quickly and accurately. We apologize, once the order is placed it CANNOT be cancelled. We receive a lot of orders and cannot go through them one by one as it would cause delays in other orders. Please check your items carefully before finalizing your orders.
✚ Which payment methods are accepted?
You can pay with all popular payment methods. We offer PayPal, credit card, payment on account, ApplePay, GooglePay, EPS transfer, Bancontact and iDEAL.